Slack is your digital HQ
Since launching in 2014, Slack has served as a trusted collaboration hub that brings people, information and tools together. The Slack platform features over 2,500+ apps and a robust API to help you streamline your service work, automate mundane tasks and bring context into your conversations with customers.
Slack serves as the engagement layer between service teams and the tools they rely on to get work done. For example, if your company uses a ticketing system like Salesforce Service Cloud, Zendesk or Jira, good news: Slack integrates with all of them.