Banner Health was experiencing challenges with optimizing capacity in both inpatient and ambulatory care settings, negatively impacting patient access. With 19 disparate provider scheduling platforms, scheduling silos and gaps were being created, departments were struggling to identify correct providers for needed care, provider scheduling wasn’t aligning with patient demand, and patient care was experiencing delays.
Through QGenda’s healthcare workforce management platform, Banner Health now has a single source of truth for schedules that has helped them reduce 97 percent of human scheduling errors, leading to optimization of provider time and improved patient access and care.
Download Case Study | Banner Health Uses QGenda’s Healthcare Workforce Management Platform to Improve Patient Access and Time Allocation Whitepaper